Onboarding app for new Dedicated customers

CURRENT:

Customer is required to fill out a spreadsheet with VPN configuration parameters.  This is time consuming and prone to errors as there are no checks on the data entered until it is received by a network engineer.

PROPOSAL:

Onboarding app would allow customers to configure the VPN connection in real time.  The changes would be done with the involvement of a network engineer and could be driven completely by the customer.