IBM Cloud - Structured Ideas
Hide about this portal


This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.

Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Categories Core Platform Services
Created by Guest
Created on Aug 31, 2017

RELATED IDEAS

changing owner of an account

See this idea on ideas.ibm.com

being at the distributor level and on Pay go side.  we do not have the ability to change the owner of an account on the fly.  we would need the ability to update the owner when the owner moves on or the distributor needs to take control of the account.  Today in the old Softlayer portal normally we use the agent portal and change this info.  I normally have to do this at least 2 to 3 times a month with roughly about 150 BP account and several end users under the BP's.

  • Guest
    Reply
    |     Jun 18, 2020

    Closed due to lack of response

  • Guest
    Reply
    |     Jan 2, 2018

    This definitely needs to be addressed as soon as possible.

  • Guest
    Reply
    |     Dec 29, 2017

    I agree with Riad Yasmine proposal! 

  • Guest
    Reply
    |     Dec 26, 2017

    As of December 2017, it still is not obvious if there is a way to change the account owner in the console (when the avatar is clicked and the account information is shown).

     

    The ownership seems to be set to the name of the creator of the account, or the company name if that field is filled in. Once the account is created, that name is fixed, and updating the information both in the infrastructure portal and the My IBM profile does not reflect correspondingly in in the account info drop down.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.