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Status
Not under consideration
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* IBM Cloud Ideas
Created by
Guest
Created on
Mar 25, 2019
RELATED IDEAS
Invoice enhancement: Improve clarity to charging mechanism
Customer request: Improve clarity to the charging mechanism, i.e. to indicate which are monthly items being billed in advance and which are usage-based which are billed in arrears, and clearly show the period of time which every item refers to.
| Idea priority | High |
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The cloud team recently published a document that will help multi-year non-subscription (e.g. SLIC/CFT/s) account users to understand their invoice - https://cloud.ibm.com/docs/billing-usage?topic=billing-usage-tutorial-reconcile-invoice
Further to the above comment, IBM is taking steps to unify all billing mechanisms across IaaS and PaaS services. This unification is related to a larger effort of IMS modernization is being targeted at 4Q19/1H20.
Two points:
This kind of clarity/break-down is indeed available. However, the usage data generated by Cloud IMS component gets transformed as it is passed on to the SLIC/CFTs invoicing system. The behavior observed here is likely a result of that.
That said, this level of clarity is available for download from the IMS Invoice Portal. The CFTs invoice is prepared solely based on this input, and Avaloq is highly encouraged to use that for its purposes.