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Status Future consideration
Categories Support
Created by Guest
Created on Jun 4, 2019

in the ticketing system, make the offering system searchable by typing in it

when opening tickets, the Offering field can be typed and intuitively one would think this is to be able to search typing partially or entirely the string searched.

However, as confirmed by your help desk this is not the case:



Regarrding the Offering field it is not intended to filter the resource, even if it gives the possibily to type inside.



Add searching by typing to this field - when one has a lot of services (= paying customer), scrolling the small drop-down menu is awkward.



Idea priority High
  • Guest
    Jun 13, 2019

    This is a great request and I am happy to report that Joseph Gordon on the Biz App dev team is already all over this item. I will update this space with the appropriate Github/JIRA when the dev teams share one with me.

  • Admin
    SHADI Albouyeh
    Jun 5, 2019

    Landon - can we get your assistance with this request?