About your ticket(Case) notifications for classic infrastructure.
You create a ticket in case of an emergency host migration or host outage etc.
Only the account master receives notification of this ticket(Case) creation.
But we want this notification to be sent to all users who have access to the Device.
Otherwise, In the event of an emergency failure or migration, the server personnel and administrators may not be aware of it.
| Idea priority | High |
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This is being developed by the notifications team to use email for all people on the account.