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The cause is poor database performance.

Call for early improvement.

  • Guest
  • Sep 19 2020
  • Under review
Idea priority Urgent
  • Guest commented
    16 Oct, 2020 01:18am

    Thanks, let me confer with the dev team - I suspect this is a service functionality question more than platform notifications but let me get back to you.

  • Guest commented
    13 Oct, 2020 05:01am

    Classic Infrastructure > Devices > Service Ping

    Monitoring is set, but not notified.

  • Guest commented
    12 Oct, 2020 04:44pm

    Is this about receiving notifications for an event?

    Is it about not getting emails for incidents?

  • Guest commented
    30 Sep, 2020 08:38am

    Thank you
    I was told that the unannounced question was caused by a slower database performance than IBM Cloud.
    This is a problem on the IBM Cloud side, not on this device.
    It has not improved as of September.

  • Admin
    GILLY DEKEL commented
    29 Sep, 2020 07:50am

    Takashi Honzawa, I'd be happy to help - we are working in this area and by the end of 4Q you should already be seeing improvements. What exactly is the poor database performance issue you are facing?

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