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IBM Cloud 2FA Prompt Less Frequently

The current implementation of 2FA prompting is inconsistent and regularly prompts too frequently (sometimes as little as < ten minutes). Requesting a prompt after an hour seems more appropriate.

  • Guest
  • Jul 19 2022
  • Not under consideration
Idea priority Medium
Needed By Month
  • Admin
    Gautam Zalpuri commented
    13 Oct, 2022 01:31pm

    Please provide additional details that could help recreate this scenario.

  • Admin
    Gautam Zalpuri commented
    22 Sep, 2022 01:31pm

    I haven't been able to recreate this at all. Could you please provide additional details that could help: browser, browser version and any other parameters that could be a factor in recreating this scenario?

  • Guest commented
    8 Aug, 2022 09:18pm

    I can't consistently recreate this but usually it goes like this:
    I login and navigate to whatever I need on and leave the page open. I open another site (on a new session tab) and navigate around for five or ten minutes. When I navigate back to the initial tab, I am prompted to provide 2FA again.

  • Admin
    Gautam Zalpuri commented
    5 Aug, 2022 07:34pm

    Could we get more details of the scenario(s) where this is being seen and any steps to recreate this? Thank you.

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