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Status Future consideration
Categories Ordering
Created by Guest
Created on Sep 7, 2022

Regarding the Classic Infrastructure configuration change screen on the Portal.

Regarding the price display on the Configuration Change screen for Classic Infrastructure on the portal.

It is difficult to understand the price display before ordering when changing the configuration.

Therefore, we would like the following specification changes.

(1) The fee display for the changed configuration shown on the portal before placing an order shows the total price for CPU and memory. However, please make it possible to see not only the total price, but also the price of each CPU and memory after the change.

(2) The changed fee display on the portal before placing an order does not include the OS license fee.

Please also show the fee for the OS license after the configuration change here.

About (1).

When the configuration is changed, only the total price of CPU + memory is displayed. However, the Invoice shows the charges for CPU and memory respectively as an item. Also, the respective charges for CPU and memory are displayed in Case after the order is placed.

We would like to know the respective prices of CPU and memory before completing the order, so we would like to know the respective prices of CPU and memory after the change before placing an order.

About (2).

If the number of CPUs changes, the OS license fee may change. However, the OS license fee is not shown on the configuration change screen. So we may notice the change in the OS license fee only after the order is completed. This is very confusing.

So, please make sure that the OS license fee is also displayed on the configuration change screen on the Portal.

Idea priority High
Needed By Month