This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.
Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Hi Victoria, I know those sites but the point is what kind of incident will be listed there. I got the respones from IBM Cloud support team that they do not list any network back bone issue because they cannot identify impacted customer names. However, I would like to request to list such incident also. Possible impacted users will be able to know there is an incident at IBM Cloud.
Hi Setsuko - IBM Cloud has incident reporting here: https://cloud.ibm.com/status/incident-reports and announcements here: https://cloud.ibm.com/status/announcement . They can set their notification preferences here: https://cloud.ibm.com/user/notifications