A customer had an issue that one of the IBM Cloud services was not working because the root CA of the SSL/TLS certificate for iam.cloud.ibm.com changed from Digicert G1 to Digicert G3. It was resolved by the customer by adding the root and intermediate certificates in order to align their application with the new trust chain.
Had there been a prior announcement the customer could have taken necessary actions in advance which would avoid outage. Therefore, I request here that IBM Cloud start notifying the customers of such certificate changes in advance.
The notification should include the specific actions required and the due date.
(Note : The certificate updates is managed by not IBM but a third party CDN vendor Akamai. Therefore, IBM needs to collaborate with Akamai to implement this solution.)
| Idea priority | Low |
| Needed By | Not sure -- Just thought it was cool |
By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.