Client Delivery-Team Change Notice Record

PROBLEM: IBM Consulting serves clients through delivery teams. When a sponsorship policy ends and sponsored consultants transfer abroad or leave, the people on a client's project change — sometimes several at once, on a fixed deadline. Clients learn about it late or informally, and there is no record of who was told, when, and whether the client acknowledged the change. A client that discovers its delivery team changed after the fact has lost the chance to ask for continuity measures while they were still possible.

SOLUTION: A client delivery-team change notice record: every delivery-team change caused by a workforce transition logged with the client notified, the date of notice, the replacements named, and the client's acknowledgment — so no client learns its team changed after the fact.

EVIDENCE BASIS: DOCUMENTED — IBM Consulting is IBM's largest division, 150,000+ employees (Reuters; Bloomberg Law, Nov 10, 2026); affected workers transfer outside the U.S. or leave by end of year (Bloomberg); IBM's stated rationale is shifting client needs and local talent availability. Sources: Reuters, Nov 10, 2026; Bloomberg Law, Nov 10, 2026.