IBM Cloud - Structured Ideas

This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center ( – Use this site for any IBM Cloud defect or support need.

Stack Overflow ( – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud". - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

PT Metrodata Electronics, Tbk.

PT Metrodata Electronics, Tbk. has a USD 9.000 credit on IBM Cloud as a Gold Business Partner.

Our understading is the USD 9.000 is for the whole year, this is the first time i hear USD 9.000 is monthly.

The expired date is there, but the word "lifetime credit", usually means "forever" in the market here... Just like "lifetime warranty".

We still also don't understand the meaning of Applied credit.

In addition to that, there seems to be UI problem problem here. I have check with local IBM that handles IBM cloud business and using his laptop to check my portal, and it shows similar picture. We really can't see the remaining credit using his laptop.

This concern us as Gold partner of IBM that asked as few initial IBM partner to drive IBM Cloud business.

We are worried that this experience may happen to see our customer as well later on, if there is issue like this.

1 year ago, we actually had extra charge as well, and we paid the overcharge because we didn't apply the credit. But this time, I believe IBM also had issues in the system that caused us misunderstand the information.

  • Guest
  • May 28 2020
  • Not under consideration
Idea priority Urgent
  • Admin
    Pete Marshall commented
    25 Jul, 2022 07:49pm

    Was this situation resolved? As there is no update or escalation here, this will be closed. If the issue is still active, can you raise with your IBM representitive please.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.