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Ticket support - expand "Text area" with new row

Expand the “Text Area” "Add Comment here" dedicated to comments when responding to tickets to support.Only 4 lines are currently displayed
about 2 years ago in * IBM Cloud Ideas / Support Delivered

Update No in Case

When we were using the SoftLayer Customer Portal, the ticket displayed "Update No".However, in the Case of IBM Cloud Console, Update No is not displayed in Case.This is very inconvenient for efficient Case exchange with you.Therefore, please impro...
over 6 years ago in * IBM Cloud Ideas / Support Delivered

Support call-back number

need a way to have support team call us back on provided number; esp helpful for non-US teams since the support telephone line is US-based.
about 7 years ago in * IBM Cloud Ideas / Support Delivered

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