IBM Cloud - Structured Ideas


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Add a new idea Subscribe
Status Delivered
Categories Bare Metal
Created by Guest
Created on Jul 20, 2020

RELATED IDEAS

Revise the insane amount of time a simple firmware upgrade takes

Hello,

We are running a rather large vSAN environment, it was suggested by VMware we upgrade the disk FW. Since I know IBM (Softlayer) it always takes a tremendous amount of time for these simple tasks, so I asked how long a disk firmware upgrade would take and I was told it would take about 2 hours. So I set my repair timer at 3 hours (knowing IBM/Softlayer) After actually trying it took more than 3 hours to complete, which resulted in a resync, which resulted in performance issues.

I have about 39 hosts to patch, do the math and it takes a crazy amount of downtime.

So please make this process better, I've done it many times myself an never did it take 3 to 4 hours.

This goes for every aspect of FW patching.

Idea priority Urgent
  • Guest
    Reply
    |     Jan 26, 2021

    Hello,


    It's nice to see this idea has been accepted but is there any update? I'm currently patching firmware in FRA02 taking over 5 hours to complete for a single host and it's not even an incident.

  • Guest
    Reply
    |     Oct 19, 2020

    Great to see this Idea has now been accepted. Awaiting to be considered for future implementation. Take care and stay safe!

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