Skip to Main Content
IBM Cloud - Structured Ideas


This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.

Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Categories Bare Metal
Created by Guest
Created on Jul 20, 2020

Revise the insane amount of time a simple firmware upgrade takes

Hello,

We are running a rather large vSAN environment, it was suggested by VMware we upgrade the disk FW. Since I know IBM (Softlayer) it always takes a tremendous amount of time for these simple tasks, so I asked how long a disk firmware upgrade would take and I was told it would take about 2 hours. So I set my repair timer at 3 hours (knowing IBM/Softlayer) After actually trying it took more than 3 hours to complete, which resulted in a resync, which resulted in performance issues.

I have about 39 hosts to patch, do the math and it takes a crazy amount of downtime.

So please make this process better, I've done it many times myself an never did it take 3 to 4 hours.

This goes for every aspect of FW patching.

Idea priority Urgent
  • Guest
    Reply
    |
    Jan 26, 2021

    Hello,


    It's nice to see this idea has been accepted but is there any update? I'm currently patching firmware in FRA02 taking over 5 hours to complete for a single host and it's not even an incident.

  • Guest
    Reply
    |
    Oct 19, 2020

    Great to see this Idea has now been accepted. Awaiting to be considered for future implementation. Take care and stay safe!