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IBM Cloud - Structured Ideas

This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (

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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal ( - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal ( - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center ( – Use this site for any IBM Cloud defect or support need.

Stack Overflow ( – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud". - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Categories Billing
Created by Guest
Created on Dec 21, 2021

What is your credit card number - is solving the WRONG PROBLEM

With the myriad of shortcomings and issues with ibm cloud billing, requiring a credit number for a new ibm cloud account is forcing serious questions about IBM's tactics and intentions within customer organizations. A customer purchased a $100K subscription but must enter a credit card to verify the cloud account before they can apply their $100K subscription code?! Come on IBM - you are supposed to be Enterprise-scale but are demonstrating nothing more than one-man-band tactics. Further, this change was implemented November 1, 2021 with no announcement or documentation - raising even more doubt about IBM's transparency.

Idea priority Urgent
  • Admin
    Mark Meredith
    Jan 31, 2022

    Hi, thanks for bringing this to our attention. Customers purchasing subscriptions should go to for the time being to set up a trial account. In that account, they can apply their feature code to set up the subscription account with the credits they purchased.

    We're currently working on a better way to make that happen, so until then this is the correct path to get set up with a new subscription account. Thanks for your patience with us!