IBM Cloud - Structured Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and vote them if they matter to you.

  1. To post a new idea - select "Add a new idea" and where asked select the appropriate category this idea relates to. Provide requested information to allow us to get a better understanding of your request.

  2. Vote ideas that matter most to you.

  3. Get feedback from the IBM team to refine your idea.

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

NOTE: All IBM employees must enter Ideas through this Ideas Portal.

Ability to initiate an AIX memory dump on a non-responsive LPAR

When an LPAR becomes non-responsive AIX Support requires a system dump for analysis. With direct access to a HMC this is a simple operation, either through the GUI or in the CLI via the chsysstate command.

The PowerVS CLI provides the "pi instance-operation" command -- which allows the same options as the chsysstate HMC command -- but according to the documentation (and testing) this is only available for IBM i LPARs.

There are various pi commands that allow instance manipulations, but none of them -- including the seemingly obvious soft-reboot or hard-reboot -- have an option to start a dump.

We have been told that we can get a system dump started by opening a case with IaaS Operations, but experience shows that even a sev 1 can take an hour or more for initial contact. This is an unacceptable delay when a customer production system is unavailable.

  • Guest
  • Apr 25 2022
  • Needs more information
Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Guest commented
    23 May 08:09pm

    The email I received didn't say my entire email would be placed verbatim in a comment on the idea. Please remove my email signature from my previous comment (my questions still stand & should remain). This one can be removed as well.

  • Guest commented
    23 May 08:06pm

    What exactly does "return for specifics" mean? Specifically what information is unclear or needs additional detail?

    Michael Hartwig 816-308-0229
    Core Technical Services -- Development & Engineering
    Kyndryl Integrated Hybrid Cloud Services

    Upcoming absences -- 5/30 - 6/5, 6/29 - 7/18

  • Guest commented
    2 May 09:33am

    Great suggestion.

  • Guest commented
    25 Apr 04:11pm

    Agree with it

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.