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Ability to initiate an AIX memory dump on a non-responsive LPAR

When an LPAR becomes non-responsive AIX Support requires a system dump for analysis. With direct access to a HMC this is a simple operation, either through the GUI or in the CLI via the chsysstate command.

The PowerVS CLI provides the "pi instance-operation" command -- which allows the same options as the chsysstate HMC command -- but according to the documentation (and testing) this is only available for IBM i LPARs.

There are various pi commands that allow instance manipulations, but none of them -- including the seemingly obvious soft-reboot or hard-reboot -- have an option to start a dump.

We have been told that we can get a system dump started by opening a case with IaaS Operations, but experience shows that even a sev 1 can take an hour or more for initial contact. This is an unacceptable delay when a customer production system is unavailable.

  • Guest
  • Apr 25 2022
  • Planned for future release
Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Guest commented
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  • Guest commented
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  • Guest commented
    2 Sep, 2022 07:42pm

    Useful links

  • Guest commented
    23 May, 2022 08:09pm

    The email I received didn't say my entire email would be placed verbatim in a comment on the idea. Please remove my email signature from my previous comment (my questions still stand & should remain). This one can be removed as well.

  • Guest commented
    23 May, 2022 08:06pm

    What exactly does "return for specifics" mean? Specifically what information is unclear or needs additional detail?

    Michael Hartwig 816-308-0229
    Core Technical Services -- Development & Engineering
    Kyndryl Integrated Hybrid Cloud Services

    Upcoming absences -- 5/30 - 6/5, 6/29 - 7/18

  • Guest commented
    2 May, 2022 09:33am

    Great suggestion.

  • Guest commented
    25 Apr, 2022 04:11pm

    Agree with it

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