15
VOTE
Status
Planned for future release
Workspace
* IBM Cloud Ideas
Categories
Power
Created by
Guest
Created on
Apr 25, 2022
RELATED IDEAS
Ability to initiate an AIX memory dump on a non-responsive LPAR
When an LPAR becomes non-responsive AIX Support requires a system dump for analysis. With direct access to a HMC this is a simple operation, either through the GUI or in the CLI via the chsysstate command.
The PowerVS CLI provides the "pi instance-operation" command -- which allows the same options as the chsysstate HMC command -- but according to the documentation (and testing) this is only available for IBM i LPARs.
There are various pi commands that allow instance manipulations, but none of them -- including the seemingly obvious soft-reboot or hard-reboot -- have an option to start a dump.
We have been told that we can get a system dump started by opening a case with IaaS Operations, but experience shows that even a sev 1 can take an hour or more for initial contact. This is an unacceptable delay when a customer production system is unavailable.
| Idea priority | Urgent |
| Needed By | Yesterday (Let's go already!) |
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The email I received didn't say my entire email would be placed verbatim in a comment on the idea. Please remove my email signature from my previous comment (my questions still stand & should remain). This one can be removed as well.
What exactly does "return for specifics" mean? Specifically what information is unclear or needs additional detail?
Michael
--
Michael Hartwig 816-308-0229
Core Technical Services -- Development & Engineering
Kyndryl Integrated Hybrid Cloud Services
Upcoming absences -- 5/30 - 6/5, 6/29 - 7/18
Great suggestion.
Agree with it