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Status Future consideration
Workspace * IBM Cloud Ideas
Created by Guest
Created on Aug 1, 2022

Support Ticket Access Rights

We require a more granular access for IBM Cloud account users to be able to update/edit support cases they’ve been added to by the ticket creator but limited only to update or edit the ticket to which they’ve been assigned. They should not be able to create new tickets nor be able to edit any other ticket unless they’ve been added to those.

Idea priority Medium
Needed By Quarter