This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Recurring error in the calculation of storage extentiosn invoices
We had many issue with invoice calculation for storage increase.
=> take a look to cases : CS2969717, CS3079502 & CS3050845.
We are charged for the initial amount of data, not just for the amount we added.
For example, for a 20 TB datastore, if we update it by 1 TB twice, we will be billed for 20 TB, and then 21 TB (modulo the prorata temporis)
It's very time consuming to do the appropriate checks with internal teams, then open the file and follow up, etc...
The first case has been raised in November 2021 to CBO Financial Support.
We got the confirmation of the issue in August (CS2969717), but for now we have no information about a definitive resolution.
Can you take this problem into account seriously ?
Do not place IBM confidential, company confidential, or personal information into any field.