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Status Under review
Workspace * IBM Cloud Ideas
Categories Support
Created by Guest
Created on Jun 24, 2026

IBM Support Notifications contact

SAP does not give the Owner role to a standard user. This is set to a break glass account which is managed by a different team.


Therefore our LoB that uses the Cloud account does not get notifications if IBM support send a notification to "Owners of Account"

SAP would like to be able to configure who should receive these notification. It would be great to be able to add a list of users.

Idea priority Urgent
Needed By Yesterday (Let's go already!)