This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
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Local or Toll Free Number to contact IBM Cloud Support from the UK
Currently the only way to contact IBM Cloud directly via telephone is on the +1-866-403-7638 number which is Toll free from the US, but chargeable in the UK (and anywhere outside of the US I assume). If you have extended support calls and you are ...
Hello IBM, We do raise cases with IBM to resolved the issues which connects to APIC. But once the issue is resolved we are not able to export the entire ticket updates. We required this for our future reference if the same issue occur and we can g...
over 3 years ago
It is very difficult finding old tickets in the new IBM support portal. As it currently stands, there is only a search field and filter by status. The old softlayer portal and the "view archived cases" has a much more robust filter option which I ...
almost 4 years ago
When we were using the SoftLayer Customer Portal, the ticket displayed "Update No".However, in the Case of IBM Cloud Console, Update No is not displayed in Case.This is very inconvenient for efficient Case exchange with you.Therefore, please impro...
almost 4 years ago
in the ticketing system, make the offering system searchable by typing in it
when opening tickets, the Offering field can be typed and intuitively one would think this is to be able to search typing partially or entirely the string searched.
However, as confirmed by your help desk this is not the case:
over 4 years ago
Do not place IBM confidential, company confidential, or personal information into any field.