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The support case need be opened when the issues or questions are not able to solve or answered during the chat. It takes time for supports or client to create case at ServiceNow. Adding "create support case" button at chat box will make easier to ...
Re-introduce a free limited time account for trial use
We have a problem. Since the demise of the Lite account, users who want to try out IBM Cloud need to provide credit card details. However, first, many people are put off adding their credit card details and second, many are being rejected, for rea...
When ordering something from the WEB-UI show in the UI a summarized of the order as ibmcloud cli command, so that this order can be reproduced or repeated automatically if need. So if I need to order 10 baremetal node, I can "generate" the cli fro...
Have a test page to allow clients to test ping and latancy to each datacenter
Something like https://cloudpingtest.com/digital_ocean which allow the client to see the basic network stats from its location to all IBM DC. And have all the information at glance, and not like the looking glass page, where you need to test manua...
10 months ago
Not under consideration
Overall System’s responses are always too slow.How do I get a quick operation?
1.**Please describe the problem you are experiencing in detail.** Overall System’s responses are always too slow.How do I get a quick operation? [a]Screen display of each action on IBM Cloud takes about 5 sec to 1 min. ex. ・Have to always wait to ...
Currently the only way to notify maintenance events is via mail and unidirectionally or by entering the web. There is no way to consult via API (or in any other way) the maintenance / events bulletin. It would be of great help if this bulletin is ...
We are using SSL-VPN endpoint service on IBM cloud.Due to duplicate IP address on on-premise enviroment, we could only use tok02 endpoint (https://vpn.tok02.softlayer.com/prx/000/http/localhost/login/index.html). But about a week ago, I found that...
When we make a storage increase on a datastore, we receive an invoice with the final amount of storage configured.
For example, if we upgrade form 15 TB to 20 TB, we receive a notification with the final storage space :
11 months ago
Not under consideration
Recurring error in the calculation of storage extentiosn invoices
We had many issue with invoice calculation for storage increase.
=> take a look to cases : CS2969717, CS3079502 & CS3050845.
We are charged for the initial amount of data, not just for the amount we added.
For example, for a 20 TB datastor...
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