IBM Cloud - Structured Ideas
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This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.
Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
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Please explain a bit more in detail the two items above with the specific use case(s) this applies to.
Currently, we allow customers a reasonable amount of time to pick and schedule their disruptive maintenance. You seem to be calling out two separate cases.
The first one is to allow the customer to schedule these further out than we allow today (?). The second one seems to be the case where an emergency fix needs to be applied but you nevertheless require the customer to be able to require a minimum warning time (?). Can you please confirm and add detail?