IBM Cloud - Structured Ideas


This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.

Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Support

Showing 5

Request to improve the behavior of unsubscribing from IBMcloud notification emails

When you click the URL to cancel the notification email of IBMcloud, I want you to display a confirmation screen.
over 1 year ago in Support 0 Future consideration

Local or Toll Free Number to contact IBM Cloud Support from the UK

Currently the only way to contact IBM Cloud directly via telephone is on the +1-866-403-7638 number which is Toll free from the US, but chargeable in the UK (and anywhere outside of the US I assume). If you have extended support calls and you are ...
almost 3 years ago in Support 1 Future consideration

Exporting the report once the case is resolved

Hello IBM, We do raise cases with IBM to resolved the issues which connects to APIC. But once the issue is resolved we are not able to export the entire ticket updates. We required this for our future reference if the same issue occur and we can g...
over 4 years ago in Support 3 Future consideration

Support Ticket Filter Options

It is very difficult finding old tickets in the new IBM support portal. As it currently stands, there is only a search field and filter by status. The old softlayer portal and the "view archived cases" has a much more robust filter option which I ...
about 5 years ago in Support 2 Future consideration

in the ticketing system, make the offering system searchable by typing in it

when opening tickets, the Offering field can be typed and intuitively one would think this is to be able to search typing partially or entirely the string searched. However, as confirmed by your help desk this is not the case: ``` Regarrding the...
over 5 years ago in Support 2 Future consideration

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