Skip to Main Content
IBM Cloud - Structured Ideas


This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.

Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Support

Showing 18

Ticket support - expand "Text area" with new row

Expand the “Text Area” "Add Comment here" dedicated to comments when responding to tickets to support.Only 4 lines are currently displayed
2 months ago in Support 0 Under review

Request to improve the behavior of unsubscribing from IBMcloud notification emails

When you click the URL to cancel the notification email of IBMcloud, I want you to display a confirmation screen.
11 months ago in Support 0 Future consideration

Local or Toll Free Number to contact IBM Cloud Support from the UK

Currently the only way to contact IBM Cloud directly via telephone is on the +1-866-403-7638 number which is Toll free from the US, but chargeable in the UK (and anywhere outside of the US I assume). If you have extended support calls and you are ...
over 2 years ago in Support 1 Future consideration

Account suspended

My account with the IBM Cloud has been suspended, but I do not know how to get it reactivated. Is there a place where users can report such problems and get them resolved?
over 2 years ago in Support 1 Not under consideration

Camera system for IBM

Hello sir, My name is BHAVIN PARMAR and i m in B.Tech 1st year. I have idea about the camera system. i see that if someone is lost the CCTV camera is very useful to find them. but for that we seat in front of display for the many hours to find the...
over 3 years ago in Support 1 Not under consideration

Exporting the report once the case is resolved

Hello IBM, We do raise cases with IBM to resolved the issues which connects to APIC. But once the issue is resolved we are not able to export the entire ticket updates. We required this for our future reference if the same issue occur and we can g...
over 4 years ago in Support 3 Future consideration

Notification when creating a case by IBM Cloud yourself

Hello, When the IBM Cloud creates an event, a notification email that the event was created is sent to users who have access to the associated device and have event notifications set up. However, when the IBM Cloud first creates a case or ticket (...
over 4 years ago in Support 0 Not under consideration

IaaS Classic Infra Events there is no link in the portal

We will receive IaaS maintenance events via emailSince the mail system may become undeliverable, the event page was also browsed regularly on the classic portal screen so far. I can still get there because the event details link is in the email, ...
over 4 years ago in Support 2 Not under consideration

Support Ticket Filter Options

It is very difficult finding old tickets in the new IBM support portal. As it currently stands, there is only a search field and filter by status. The old softlayer portal and the "view archived cases" has a much more robust filter option which I ...
over 4 years ago in Support 2 Under review

NetScaler VPX license expiration notification in Case

In the Customer Portal, the NetScaler VPX license expiration date ticket was displayed in the ticket list.Currently, the Case on the IBM Cloud console does not display a Case that tells us when the NetScaler VPX license expires.Also, NetScaler use...
over 4 years ago in Support 0 Not under consideration