IBM Cloud - Structured Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and vote them if they matter to you.

  1. To post a new idea - select "Add a new idea" and where asked select the appropriate category this idea relates to. Provide requested information to allow us to get a better understanding of your request.

  2. Vote ideas that matter most to you.

  3. Get feedback from the IBM team to refine your idea.

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

NOTE: All IBM employees must enter Ideas through this Ideas Portal.

Notification when creating a case by IBM Cloud yourself

Hello,

When the IBM Cloud creates an event, a notification email that the event was created is sent to users who have access to the associated device and have event notifications set up.

However, when the IBM Cloud first creates a case or ticket (for example, an “Upcoming Maintenance Notice” to inform host migration maintenance), a notification that it was created is sent only to the master user of the account.

Now the actual device admin user won't notice the notification.

As a result, there is a risk that the IBM Cloud will perform maintenance work without the user being aware of the maintenance.

So, besides events, when IBM Cloud creates a case or ticket for the first time for maintenance or troubleshooting, send notification emails to users who have access to the associated device or network.
Please set the same notification settings as for event notifications for sending case and ticket notification emails.

  • Guest
  • Jan 30 2020
  • Not under consideration
Idea priority High

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