This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
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Notification when creating a case by IBM Cloud yourself
When the IBM Cloud creates an event, a notification email that the event was created is sent to users who have access to the associated device and have event notifications set up.
However, when the IBM Cloud first creates a case or ticket (for example, an “Upcoming Maintenance Notice” to inform host migration maintenance), a notification that it was created is sent only to the master user of the account.
Now the actual device admin user won't notice the notification.
As a result, there is a risk that the IBM Cloud will perform maintenance work without the user being aware of the maintenance.
So, besides events, when IBM Cloud creates a case or ticket for the first time for maintenance or troubleshooting, send notification emails to users who have access to the associated device or network. Please set the same notification settings as for event notifications for sending case and ticket notification emails.
Do not place IBM confidential, company confidential, or personal information into any field.