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IBM Cloud - Structured Ideas


This portal is to open public enhancement requests against IBM Cloud and its products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

IBM Cloud Support Center (https://cloud.ibm.com/unifiedsupport/cases/form) – Use this site for any IBM Cloud defect or support need.

Stack Overflow (https://stackoverflow.com/questions/tagged/ibm-cloud) – Use this site for IBM Cloud technical Q&A using the tag "ibm-cloud".

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Support

Showing 17

Ticket updates in email body.

Before the new portal was introduced, whenever there is a ticket update, we used to get the details in the email. Now all that we get is that “there is an update”. This means each time we get an email, we will have to log in to the portal and chec...
over 4 years ago in Support 1 Not under consideration

in the ticketing system, make the offering system searchable by typing in it

when opening tickets, the Offering field can be typed and intuitively one would think this is to be able to search typing partially or entirely the string searched. However, as confirmed by your help desk this is not the case: ``` Regarrding...
over 4 years ago in Support 2 Future consideration

"Watch List" in IBM Cloud Servcie Portal

Referencing my ticket CS0033697. Currently, in a support ticket under "Watch List" the list of people you have added is not shown and this is by design for security reason. In my opinion, The "watch list" list should be visible for the ticket crea...
over 5 years ago in Support 3 Not under consideration

How to get notify information about the status of componet

Reason: It is enhancement request. Administrator can check the status of component in BMX dash board. Customer wants to get a mail about the status of components like as notification mail. It might be usuful function if customer can't connect to B...
over 6 years ago in Support 1 Not under consideration

Support - Adding, Viewing, Updating Tickets in Dedicated Same as in Public

There is a nice Support tab in Bluemix Public that allows us to open, view, update tickets through one portal. In Dedicated we don't have this feature. Would be nice to have it.
almost 7 years ago in Support 0 Not under consideration

Should be able to View All Support Tickets Opened by Our Team

Currently there is no way to view support tickets opened by everyone on my team.
almost 7 years ago in Support 4 Not under consideration

sliding panel on the right side of the dashboard (coming up on clicking the right most icon) should have a way to be pinned down!

sliding panel on the right side of the dashboard (coming up on clicking the right most icon) should have a way to be pinned down! it is so annoying now cause I can't finish my feedback to helpdesk/support without losing that panel when I need to...
over 7 years ago in Core Platform Services / Support 2 Not under consideration