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The support case need be opened when the issues or questions are not able to solve or answered during the chat. It takes time for supports or client to create case at ServiceNow. Adding "create support case" button at chat box will make easier to ...
Re-introduce a free limited time account for trial use
We have a problem. Since the demise of the Lite account, users who want to try out IBM Cloud need to provide credit card details. However, first, many people are put off adding their credit card details and second, many are being rejected, for rea...
We are a current IBM cloud customer hosting a webapp using IBM services. We have a monitoring platform that integrates with e-mail, slack, etc. that can send us alerts when our services are experiencing interruptions. As part of IBMs ongoing proce...
Have a test page to allow clients to test ping and latancy to each datacenter
Something like https://cloudpingtest.com/digital_ocean which allow the client to see the basic network stats from its location to all IBM DC. And have all the information at glance, and not like the looking glass page, where you need to test manua...
12 months ago
Not under consideration
Our customers need to use cloud storages exsculsively in the IBM cloud due to their security standard. Please enable us to use IBM Block Storage in a single tenant mode. We know IBM Cloud has higher security technologies for IBM Block Storage, but...
Under the usage dashboard, currently we can view the cost of the services and runtime for the organization. We need the ability to drill down to the spaces and find the cost associated with services and runtime under a space.
We currently query the AppID User Management APIs to get a list of users to then write to our database. As there is not a delta field available we have to load all of the user data everyday. Instead I'd like to query for new users based on date cr...
Reduce need to re authenticate when 2 factor is enabled
We are using 2 factor authentication to sign in to IBMs cloud. This is enabled both for the web ui and for the cli. Our team uses an authenticator app for the second factor. This authentication setup requires re-authentication too often. I am unsu...
We require a more granular access for IBM Cloud account users to be able to update/edit support cases they’ve been added to by the ticket creator but limited only to update or edit the ticket to which they’ve been assigned. They should not be able...
Our client has decided to use Trusted Profiles to perform our logins in the portal of IBM Cloud as this way we don't need to have local users and this method is preferred over Dynamic rules. We have tried Trusted Profiles and many things work perf...
almost 2 years ago
Not under consideration
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