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Local or Toll Free Number to contact IBM Cloud Support from the UK
Currently the only way to contact IBM Cloud directly via telephone is on the +1-866-403-7638 number which is Toll free from the US, but chargeable in the UK (and anywhere outside of the US I assume). If you have extended support calls and you are ...
almost 2 years ago
Re-introduce a free limited time account for trial use
We have a problem. Since the demise of the Lite account, users who want to try out IBM Cloud need to provide credit card details. However, first, many people are put off adding their credit card details and second, many are being rejected, for rea...
We are a current IBM cloud customer hosting a webapp using IBM services. We have a monitoring platform that integrates with e-mail, slack, etc. that can send us alerts when our services are experiencing interruptions. As part of IBMs ongoing proce...
Our customers need to use cloud storages exsculsively in the IBM cloud due to their security standard. Please enable us to use IBM Block Storage in a single tenant mode. We know IBM Cloud has higher security technologies for IBM Block Storage, but...
Reduce need to re authenticate when 2 factor is enabled
We are using 2 factor authentication to sign in to IBMs cloud. This is enabled both for the web ui and for the cli. Our team uses an authenticator app for the second factor. This authentication setup requires re-authentication too often. I am unsu...
When we make a storage increase on a datastore, we receive an invoice with the final amount of storage configured.
For example, if we upgrade form 15 TB to 20 TB, we receive a notification with the final storage space :
11 months ago
Not under consideration
Recurring error in the calculation of storage extentiosn invoices
We had many issue with invoice calculation for storage increase.
=> take a look to cases : CS2969717, CS3079502 & CS3050845.
We are charged for the initial amount of data, not just for the amount we added.
For example, for a 20 TB datastor...
Provide invoice details via (Billing) API using a ServiceID w/ Billing/Viewer
Can you pls. extend the (Billing) API to allow retrieval of the index of invoices as well as the attachments (PDF, PDF-extended, XLS) via the Billing API using (!) a ServiceID w/ API key and "Billing/Viewer" access policy assigned? Right now a ind...
about 1 year ago
Our client has decided to use Trusted Profiles to perform our logins in the portal of IBM Cloud as this way we don't need to have local users and this method is preferred over Dynamic rules. We have tried Trusted Profiles and many things work perf...
Currently, ibmcloud CLI does NOT support ARM architecture: https://github.com/IBM-Cloud/ibm-cloud-cli-release/releases/ That would be nice to support them, such as linux/arm64(Mac M1) and linux/arm/v7(Raspberry Pi), also. There would be many devel...
about 2 years ago
Not under consideration
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